In an effort to care for patients and file insurance claims promptly and correctly, a copy of the patient’s current insurance card(s) must be filed in each patient’s chart. Effective immediately, please be prepared to present your child’s current insurance card(s) at every appointment. If you are not able to present the insurance card at check-in, please be prepared to pay in full for the visit at check-out. Once you are able to present the current insurance card, we will file the insurance claim. You will then be given a credit or reimbursement after the insurance company has finished processing all payment to our clinic. If your insurance company has not issued a card to you, please contact them or print an online version of the card. Because we must have a hard copy of each card on file, a cell phone or online image of the card is not acceptable. We appreciate your understanding and cooperation as we work to ensure that we have an insurance card in every patient’s file.

Please remember that, as always, payment is due at time of service. This means that any co-payments, deductibles, and co-insurance are to be paid at check-out.

When you have someone bring your child to an appointment for you (a sitter, grandparent, neighbor, etc.) please make sure to send payment with them to the appointment. Or, you may contact our office in advance of the appointment with debit/credit card information and we can charge the card upon checkout.

If you have questions concerning insurance or payment, please feel free to call our clinic and speak to a receptionist or leave a message with our billing manager.

It is a pleasure to care for each and every one of your children at Oxford Pediatric Group, PLLC.

Thank you,     The Physicians of Oxford Pediatric Group, PLLC